Testemp Limited Returns and Refund Policy
We manufacture and distribute a wide range of temperature sensors throughout the UK.
Please feel free to contact us on +44 (0) 1903 714140 for any questions about our products.
Alternatively you can email sales@testemp.co.uk or fax +44 (0) 1903 717435.
- Testemp Limited will only accept returns of items sold via the online shop, we will be unable to refund custom made parts.
- Parts will need to be returned to us in a re-sellable state, unused and in it’s original packaging within 30 days of purchase.
- Refunds will be issued through the original payment method after inspection from our quality department within 3-5 working days. This will exclude the original carriage and packing charges.
- Every effort will be made by our staff to solve the issue but if no solution is found please follow the steps below.
- To enquire about a return/refund please send an email through to sales@testemp.co.uk quoting your company name, order number and date of purchase.
- Testemp Ltd are not liable for the return shipping costs.
- For any other questions regarding returns and or delivery please contact the sales team on the above email or by filling in the contact form on our website.
- If on the rare occasion parts are received as damaged, please send us photographic evidence of the damage as this is a requirement from our courier within 14 days and on inspection we will send out replacement parts.
Please feel free to contact us on
+44 (0)1903 714140 for any questions about our temperature sensors and temperature controllers.
Alternatively you can email
sales@testemp.co.uk
or fax +44 (0) 1903 717435.
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